Privacy Policy for Flaura Beauty

1. Introduction

Welcome to Flaura Beauty. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our products and services.

By accessing or using flaurabeauty.in, you agree to the practices described in this policy. If you do not agree, please refrain from using our services.

2. Information We Collect

We may collect the following types of data:

a. Personal Information

When you interact with us (e.g., placing an order, signing up, booking an appointment, or subscribing to our newsletter), we may collect:

Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely through payment gateways — we do not store card data)

b. Non-Personal Information

We may automatically collect:

Browser type, device details, and IP address
Cookies and analytics data (e.g., Google Analytics)
Pages visited, time spent, and browsing preferences

3. How We Use Your Information

We use your data to:

Process and fulfill your orders
Schedule and manage beauty appointments or services
Communicate with you regarding products, services, offers, or updates
Improve our website experience and product offerings
Comply with legal and tax obligations

We do not sell or rent your personal data to any third parties.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us:

Remember your preferences and login details
Analyze website traffic and user behavior
Provide personalized product recommendations

You can manage or disable cookies via your browser settings. However, some website features may not function properly without them.

5. Sharing of Information

We may share your data only in the following cases:

With trusted service providers (e.g., payment gateways, courier services, web hosting providers) for operational purposes.
To comply with legal obligations, court orders, or law enforcement requests.
In case of business transfer (e.g., merger, acquisition, restructuring).

All third parties are required to maintain the confidentiality and security of your information.

6. Data Security

We adopt appropriate data collection, storage, and processing practices along with security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

All online transactions are encrypted using SSL (Secure Socket Layer) technology.

7. Data Retention

We retain your personal data only as long as necessary for:

Fulfilling orders or services
Complying with legal or accounting obligations
Resolving disputes or enforcing agreements

8. Your Rights

As per the Digital Personal Data Protection Act (DPDP Act), 2023, you have the right to:

Access your data
Request correction or deletion
Withdraw consent for marketing communications
Lodge complaints regarding misuse of your data

For exercising these rights, contact us at [insert email address].

9. Third-Party Links

Our website may contain links to third-party websites or apps. We are not responsible for the privacy practices or content of such external sites. Please review their policies separately before engaging with them.

10. Children’s Privacy

Our website and services are intended for users above the age of 18 years. We do not knowingly collect personal information from minors.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in technology, law, or our business practices. The updated version will be posted on this page with a revised effective date.